Phoenix (US), Arizona

Experience

Tuft & Needle

February 2021 - Present
Engineering Manager, Purchase Experience

Lead team responsible for checkout, payments, promotions, and retail POS system

  • Developed coding challenge and associated grading rubrick
  • Created succession plan for myself and my direct reports
  • Helped my direct reports develop career progression plans and learning goals
  • Lead standups, grooming, planning, and retrospectives
  • Improved checkout performance and fixed security vulnerabilities
  • Implemented idempotent charge step to avoid double charges
  • Designed and implemented shipping address validation result caching
  • Introduced new marketing user role and associated authorization logic
  • Updated register to scrub out-of-stock items from customer carts
  • Determined team's objectives and key results

Tuft & Needle

January 2019 - February 2021
Engineering Manager, Customer Experience & Retail Experience

Lead engineering team responsible for customer experience tooling

  • Collaborated with stakeholders to prioritize feature development and system maintenance
  • Negociated with business for promotions and raises for direct reports
  • Automated FedEx shipment handling requests
  • Implemented secure deactivation of user records
  • Integrated with Textline API and implemented double opt-in flow
  • Add custom fraud check rules for Affirm and PayPal payment methods
  • Migrate grape endpoints to traditional Rails controllers and eliminate it as a dependency
  • Lead initiative to improve documentation of systems within team's domain

Tuft & Needle

September 2015 - December 2018
Software Engineer

Built tools for customer experience users and automated product fulfillment flows

  • Upgraded a ~300 model ~200 controller Rails app from 4.2 to 5.0, 5.1, and then 5.2
  • Upgraded Ruby from 2.4 to 2.5, and then 2.6
  • Installed and configured system to measure production code usage and identified unused execution paths
  • Fixed N + 1 queries in purchase order reporting module
  • Designed and implemented sales tax service outage fallback system
  • Discovered and hardened against SQL-injection vulnerabilities in operations portal
  • Designed and implemented sale source attribution system
  • Designed and implemented passwordless POS system authentication
  • Add DOS attack protection to high throughput grape endpoints
  • Installed and configured realtime production performance monitoring
  • Introduced automated performance testing and reduced product queries 22-fold

JetPack Enterprises

February 2015 - August 2015
Web Developer

Repaired, refactored, and added features to legacy software projects

Bloom & Speak Bilingual Tx

January 2012 - September 2017
Co-founder

Mesa Police Department

February 2011 - March 2013
Public Safety 911 Operator

Education

Arizona State University

2005 - 2009
Bachelor of Science
Political Science

Skills

Software development
  • CSS
  • GraphQL
  • HTML
  • JavaScript
  • Rails
  • React
  • REST
  • Ruby
  • SQL
Management
  • Developer mentorship
  • External hiring
  • Project management
  • Roadmap building
  • Succession planning

Languages

English
Native speaker
Portuguese
A2 (Certificado inicial de português língua estrangeira)